The Regulatory Reform (Fire Safety) Order 2005 states that you must ensure your fire alarm is subject to a suitable maintenance scheme, is maintained in an efficient state and is maintained in efficient order and in good repair. This is a legal document and therefore maintenance of your fire alarm by competent persons is recommended by BS5839-1.
Our service team offer maintenance and call outs 24 hours a day 7 days a week to our contract customers. Call outs are also available during office hours to our non-contracted customers.
Whilst some companies incentivise their engineers with commission and bonuses ours are not. Our team work hard to keep your costs down by always trying to resolve the issue with technical support over the telephone first. Should you need an engineer, you will only be charged for the time spent and parts which are necessary, so you don’t have any unnecessary costs.
All our work is completed to BS5839-1 and as we have the BAFE accreditation through the SSAIB who are UKAS certified, you can be sure that we are competent as recommended by British Standards.