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Why Fire Alarm System Maintenance Contracts are important

At S2 Fire Solutions Limited, one of the services we offer to the responsible person at a commercial property is Fire Alarm System Maintenance Contracts. Having one of these contracts in place allows you to feel assured that should a problem arise we are on hand to help you resolve it as quickly as possible. Other key benefits to a maintenance contract include:

Peace of Mind

You depend on your fire detection and alarm systems to provide the earliest possible warning of a fire for your staff and visitors.  It has been installed to protect life, as well as property and will, when required, be expected to operate correctly in an emergency.  So it makes sense that your fire alarm system is kept in optimum condition.

Emergency Call Outs

We offer 24 hour a day call outs, 7 days a week, 52 weeks of the year. Whilst some companies incentivise their engineers with commission and bonuses ours are not. Our team work hard to keep your costs down by always trying to resolve the issue with technical support over the telephone first. Should you need an engineer, you will only be charged for the time spent and parts which are necessary, so you don’t have any unnecessary costs.

Save Money

Regular servicing will also ensure the maximum component life and result in lower system downtime. You will also save money by avoiding non-contracted call out rates.


In 2005 the HSE released the Regulatory Reform (Fire Safety) Order. This document set out the replacement for the now defunct fire certificate. Prior to the order being released a certain amount of responsibility lay with the fire brigade for fire safety in buildings. The new document passed this responsibility to the “Responsible Person” in a premise to ensure that fire safety was dealt with. The order addresses the need for a “Fire Risk Assessment” in buildings. A much emphasised part of a Fire Risk Assessment is ensuring that fire equipment is maintained in a serviceable condition in accordance with British standard BS5839-1.

BS5839-1 states “The recommended period between successive inspection and servicing visits should not exceed six months. If this recommendation is not implemented, it should be considered that the system is no longer compliant with this part of BS 5839.  Periodic inspection and servicing needs to be carried out by a competent person with specialist knowledge of fire detection and fire alarm systems, including knowledge of the causes of false alarms, sufficient information regarding the system, and adequate access to spares.  Competence of a fire alarm servicing organization can be assured by the use of organizations that are third-party certificated, by a UKAS-certificated certification body, to carry out inspection and servicing of fire alarm systems.”


All UK Fire Alarm Equipment manufacturers advise that the recommendations in BS5839-1 are implemented to allow the equipment to work as intended. It is therefore essential that fire alarm maintenance is carried out at least every 6 months from commissioning.

Minimise False Alarms

Reduce the risk of false alarms, which can save money and business disruption, as well as protecting your response levels from the emergency service, who may not attend your premises immediately if you have a high number of false alarms.

For more information on ourFire Alarm System Maintenance Contracts please call us on 0845 519 8186.

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Types of Fire Alarm Systems

Fire Marshall Duties

Fire Safety Laws – A Simple Guide

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